If you are looking for tools to help you
manage a retail environment or to sell in one, you've
reached the right place. Our product offerings focus on
"real world" techniques to serve the needs of the retail
environment. They are easy and cost effective.
Retail Service Across America Tour
|During October/November 2005 the
FentonWaltz Retail Training and Consulting team
embarked on a 10,000 mile, 30 state research
project to benchmark the state of retail service
in America . In all, 3,000+ customer/associate
interactions in 987 retail stores were observed.
The result is a detailed “must read” report! . . .
Sales Training Materials
Find out how to send your salespeople on a
training expedition without ever having them leave
the store! This is a self-paced, fun, and
different approach that makes everyone who learns
the concepts want to become a "Lion," the "King of
the Retail Jungle!" Program materials include:
book, Leader's Guide, self-assessment quiz. . . .
"Unlocking the Secrets of Retail Magic"
What Every Retail Manager Must Know to
Accelerate Sales and Service Performance and
Achieve Amazing Results! . .
"Go for No!®"
The Ultimate Strategy for Failing Your Way to
Success! . .
Providing Courageous, Take-Charge Retail
Service (and having your customers love you for
. . .